Managing tips in hospitality has always been a challenge. For venue operators, it’s a time-consuming and often thankless task that requires hours of manual work. For staff, tips are a vital part of their income, yet the process of distributing them is unregulated, inconsistent, and very often, unclear.
For years, operators have relied on spreadsheets and manual data entry to distribute tips. This approach is not only labour-intensive but also prone to human error, resulting in frustration among staff and raising questions about the process. For venues that strive for fairness, the time and effort involved in ensuring accurate tip distribution comes at a cost.
This is where Tip Sheet, Australia’s first and only fully automated tip distribution platform, steps in, offering a solution that brings efficiency, transparency, and fairness to the table.
“We have generally found that it is the venues that are seeking the most accurate and fairest distribution to begin with that were spending the most time plugging away at a spreadsheet,” says Tip Sheet Founder Ben Pearce.
“Accurately allocating tips using a spreadsheet is like running a 2nd payroll each week without a payroll system – it quickly becomes a burden,” he says.
Introducing Tip Sheet
Tip Sheet was designed to remove that burden. Built by industry experts who understand hospitality’s unique challenges, Tip Sheet automates the collection, calculation and distribution of tips, saving time while ensuring that every dollar collected is being dispersed.
By integrating with Point of Sale and payment systems, Tip Sheet collects tip data in real-time, eliminating the need for manual input. The platform also connects with time and attendance systems, allowing it to track who was working during each shift. Tip Sheet’s powerful rules engine then applies the venue’s unique tip distribution logic to the data, instantly calculating tip payments.
Efficiency and accuracy for employers
Tip Sheet saves venues on average two to five hours a week by automating tip distribution. This frees up managers to focus on more important areas of the business, improving overall productivity. With unmatched accuracy, Tip Sheet eliminates human error, ensuring that tips are distributed exactly as intended, offering peace of mind to businesses committed to fairness.
Building trust and boosting staff morale
Tip Sheet’s payout reporting brings a level of transparency that has long been missing from tip distribution. Staff can trust that 100 per cent of tips are accounted for and distributed according to venue policy, without bias or human error.
Simple implementation and a competitive edge for employers
Since its launch, Tip Sheet has been rapidly adopted by some of Australia’s leading restaurant groups. With implementation typically complete in under an hour, it seamlessly integrates into existing systems — no sign-up required by staff, no separate apps or bank accounts needed.
Venues that recognise the importance of fairness in tip distribution include Tip Sheet as a key part of their Employer Value Proposition (EVP). By offering transparency and trust in how tips are handled, these venues are better positioned to attract and retain quality staff, setting themselves apart in a competitive job market.
Learn more about Tip Sheet at tipsheet.com.au.
The post Tip Sheet: A new approach to an age-old problem in hospitality appeared first on hospitality | Magazine.
