In the first major works to the T2 Domestic terminal in more than 30 years, the upgraded facilities are set to provide a streamlined experience for the 17 million passengers who pass through its gates each year.
The last major works at the terminal – which services Jetstar, Virgin Australia and regional airlines – were carried out in the 1990s to cater to eight million passengers per year.
The airport is promising 95 per cent of passengers will progress from the front doors of the building to gateside in less than 15 minutes thanks to efficient bag-drop technology and improved self-serve kiosks.
The Federal Government has mandated new security technology be installed by the end of 2025, and new scanners will be implemented across seven processing lanes.
The new facilities will process 500 passengers per hour, up from 235 per hour currently. This efficiency will be aided by new processes such as liquids and personal laptop computers remaining in carry-on baggage during security screening.
Once complete, in 2026, the terminal will have capacity to process 1800 checked-in bags per hour, up from the current capacity of 1500.
“We are excited to announce our design vision for the T2 Domestic terminal,” says Sydney Airport CEO Scott Charlton.
“We believe these changes will make the T2 experience one of the fastest and most efficient in Australia, which is a great outcome for passengers and our airline partners.
“These upgrades will not only transform security performance but support future demand, ensuring Australia’s busiest airport terminal can accommodate the significant growth in passenger numbers we’re forecasting.
“These significant upgrades build on a series of improvements made during the past 12 months at T2, including opening the first Australian domestic airport department store, in December 2023, and new food, beverage and retail offerings – all designed to enhance the passenger experience and elevate the journey from start to finish.
“While we understand upgrade works may cause temporary disruption, we want to thank passengers and our airline partners for their patience and understanding during this important transformation.
“We’re working hard to minimise any inconvenience and ensure the terminal remains operational throughout the process.”
